Knowledge Base

21 ArticlesClass Management →

• How to Direct Debit Term Invoices from Class Explorer
• Session-Based vs Term-Based Classes
• Configuration for Credit Voucher Purchase
• Student Assessment Module
• Bulk Lesson Credits

10 ArticlesClasses →

• Setting Up Lesson Credits for Customer Session Cancellations
• Session-Based vs Term-Based Classes
• Bulk Lesson Credits
• Adding a student to a class from the mobile app
• Approving Online Class Registrations

5 ArticlesCoach →

• Online Private Lesson Booking
• Work Activity for Coaches/Staff members
• Mobile App – Notification for Coach Lesson Note Update
• Creating a Coaching Lesson
• Coaches – Manage Wages

5 ArticlesContact Management →

• Adding a student to a class from the mobile app
• Approving Online Class Registrations
• Updating existing contacts by CSV
• Exporting and Importing Contacts
• Contact Import Template

3 ArticlesContacts →

• Merge duplicate contacts
• Adding a student to a class from the mobile app
• Adding a student to a class

13 ArticlesCourt Booking related →

• How to Sell Credit Vouchers on the Customer Portal
• Configuration for Credit Voucher Purchase
• Online Private Lesson Booking
• Booking Import CSV Template
• Resource Availability – block courts for certain day/days

10 ArticlesCustomer Portal →

• Setting Up Lesson Credits for Customer Session Cancellations
• Configuration for Credit Voucher Purchase
• Check Age Group during online registration through the customer portal
• Customer Portal – Getting Started
• CREATING ONLINE LOGINS FOR THE CUSTOMER PORTAL

4 ArticlesCustomising Invoices →

• Pro-rata for Class Invoices
• Business Details
• Business Logo – invoice
• Payment Instructions – invoice

2 ArticlesDatabase →

• Database Location
• Database Backup and Restore

5 ArticlesDirect Debit →

• How to Direct Debit Term Invoices from Class Explorer
• Direct Debit request Link
• Setting up a direct debit from a class invoice
• Bulk Delete Scheduled Direct Debit Payments
• Direct Debit Setup

22 ArticlesEmail and SMS →

• Add pictures to your emails templates
• SMS invoice template
• SMS invoice
• SMS – merged fields
• Email – adding pictures and links

3 ArticlesFolders →

• Removing Folders
• Moving content into folders
• Adding folders

13 ArticlesGetting Started →

• How to create a new class
• SportLogicApp – Installation on Windows
• AquaLogic – Installation on Windows
• Getting Started guide
• Setting up your invoice

14 ArticlesInstallation →

• Unable to open SportLogic on your Mac after upgrading to macOS 27 Golden Gate
• SportLogicApp Installation on Mac
• SportLogicApp – Installation on Windows
• AquaLogic – Installation on Mac
• AquaLogic – Installation on Windows

13 ArticlesInvoice Management →

• SportLogic Xero Integration
• How to Direct Debit Term Invoices from Class Explorer
• Pro-rata for Class Invoices
• Invoice Search Options
• Setting up a direct debit from a class invoice

2 ArticlesJava →

• Java 6 for Windows
• Java 6 download for Mac

4 ArticlesKnown Issues →

• Fixing the “Failed to Extract Chromium Binaries” Error on Mac Tahoe
• Unable to open SportLogic on your Mac after upgrading to macOS 27 Golden Gate
• Spinning Wait Cursor When Launching inTennis / SportLogicApp (macOS) – Grammarly
• Null Browser Input! Error When Emailing from inTennis (macOS Sequoia and Above)

7 ArticlesMac →

• Fixing the “Failed to Extract Chromium Binaries” Error on Mac Tahoe
• Unable to open SportLogic on your Mac after upgrading to macOS 27 Golden Gate
• Spinning Wait Cursor When Launching inTennis / SportLogicApp (macOS) – Grammarly
• Null Browser Input! Error When Emailing from inTennis (macOS Sequoia and Above)
• Java 6 download for Mac

12 ArticlesMembership →

• How to send a Bulk email to all Members
• Online Court Booking – Members only
• Members Bulk Update Template
• Membership Online Renewal
• Membership Renewal

1 ArticlesMerged fields →

• Email – All Merged Fields

1 ArticlesMisc →

• Useful Links

6 ArticlesMobile App →

• Adding a student to a class from the mobile app
• Mobile App – Notification for Coach Lesson Note Update
• Upload photos from the Mobile App
• Email and SMS – managing user permissions
• Using the mobile app

30 ArticlesOnline Features →

• How to Sell Credit Vouchers on the Customer Portal
• Session-Based vs Term-Based Classes
• Check Age Group during online registration through the customer portal
• Online Private Lesson Booking
• Promo Codes

1 ArticlesPayment options - Paypal →

• Creating client id for Paypal integration

3 ArticlesPOS →

• Suspending a transaction
• Receipt Header and Footer
• How to setup Epson thermal docket printer

2 ArticlesReports →

• Coaches – Manage Wages
• Financial Reports

1 ArticlesStock →

• Stock Item Import Template

4 ArticlesTagging →

• Managing tags – Deleting
• Using individual tags
• Using multiple tags
• Searching through your tags

0 ArticlesTips →

3 ArticlesUser Management →

• Email and SMS – managing user permissions
• User Management and access permission
• Reset Password

3 ArticlesWeb Application →

• Configuring Attendance to work with Lesson Credit.
• Using the web app for marking attendance
• Web app – introduction

1 ArticlesWindows →

• How to set Adobe Reader as the default PDF viewer in Windows 10

1 ArticlesXero →

• SportLogic Xero Integration