inTennis lets you set up the online registration confirmation email for your classes/squads. When a student enrols and pays online, a confirmation email will be automatically sent out with their registration details.
- To control the subject and message to be sent out, you can define them in each individual class.
- Open your class
- Open the “Class Properties” dialog
- From this dialog, click on the Online registration Tab
- In the email section you will see 4 options
- default – inTennis will use the default message to send the email.
- No email – no confirmation email will be sent
- Custom email – you can define your own email content to be sent out
- Template – you can choose a pre-defined template . Click here to know more about creating a pre-defined template. This is the easiest way to setup the confirmation email.
Set up Custom email:
- Choose Custom email or template and you may enter the desired email subject and body.
- If there was no previous custom message, inTennis would automatically insert an sample for you to modify from.
- inTennis supports “merge field” (or Merge tags) that allows you dynamically add specific content to your email.
| ${student_name} | Full Name of the student who registers online |
| ${student_first_name} | First name of student |
| ${parents_or_student_name} | Parent’s name, if empty, then the student’s name |
| ${class_name} | Class name |
| ${provider_name} | Provider’s business name |
| ${provider_email} | Provider’s email address |
| ${provider_web} | Business Web URL (e.g. www.yourbusiness.com) |
| ${provider_phone1} | Business’s phone |
| ${provider_phone2} | Business’s phone |
| ${provider_fax} | Business’s fax number |
| ${lesson_day} | Day of the week when the class is held |
| ${lesson_time} | Class time |
| ${start_date} | Class start date (the first session) |
| ${start_time} | Class lesson time |
| ${next_date} | The date of the next class |
| ${next_time} | Time of the next class |
| ${school_term} | School term of the class |
| ${location_names} | Location – where to go (e.g. Court 1, Room 2) |
| ${venue_names} | Venue names (e.g. Kensington Campus). This is useful if you manage multi-venues in your business). |
| ${ezidebit_payment_id} | Unique ID of payment (can be used as an receipt id) |
| ${payment_receipt_ezidebit_payment_id} | Payment receipt. When this tag is used, the tag is replaced by text “Your receipt number is #<number>“. |
| ${custom_field_days} | Specific sessions enrolled (for “Pay by Sessions” classes eg Holiday camps) |
| ${payment_frequency_text} | Payment frequency e.g. monthly, quarterly. Applicable to direct debt only. |
| ${payment_amount_and_method_text} | Payment amount and payment method (e.g. $50 paid via Credit Card) |
| Coming soon – ${PAYMENT_DATE} | Payment Date |
| Coming soon – ${RECEIPT} | Receipt Number |
an example email body:
Dear ${parents_or_student_name},
Your class registration is confirmed.
Student: ${student_name}
Class: ${class_name}
Starting: ${start_date}
Time: ${start_time}Should you have any question regarding the registration, please contact ${provider_name} on ${provider_phone1} or email ${provider_email}.
Kind Regards,
${provider_name}
${provider_phone1}
${provider_web}